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Size
and Weight Limitations for Mumtaz Postal Items
Size and weight limits vary from country to country but in
general, the sum of the length and the greatest circumference
must not exceed 3 metres.
In most countries a maximum weight limit of 20 kgs (per item)
applies however, some countries will only accept items weighing
15 kg or less and a few countries impose a maximum limit as
low as 10 kg.
Pricing
Rates vary depending on the weight and destination of the
postal item (See Rates Chart). The same charges apply within
any given emirate and between emirates. Post-dated payment
facilities and monthly discounts are granted to contracted
bodies. The discount offered ranges from 15% to 40% (depending
on the volume of mail sent each month).
Conditions
The insurance scheme does not cover items that have been lost,
damaged or delayed due to forces beyond human control (force
majeure) or by the fault or negligence of the sender, etc.
Service Features
All items accepted by Mumtaz Post are insured (free of charge)
against delay, loss and damage.
In the case of loss or damage, the consignor will be paid
up to a maximum of Dhs 15,000 per Mumtaz Post item.
Compensation up to (and not exceeding) Dhs 20,000 per item
may be paid for additional expenses, loss of market, reproduction
costs and similar losses occurring as a result of delay, loss
or damage.
Free Eshaar and Mail Inquiry Service.
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